Successful managers know what employees need to work effectively, stay productive, and contribute to a thrilled customer experience and a harmonious workplace.
They know the behaviors that a manager needs to stay away from to encourage successful employees.
Managers who want to succeed also understand that they are the most significant factor in whether employees are motivated to want to show up for work. A bad manager is frequently cited as a key reason why employees quit their jobs.Striving for greatness as a manager should top every manager's goal list. The difference that a great manager can make in the work lives of employees is inestimable. Helping employees feel rewarded, recognized, and thanked is also key to performing effectively as a manager.
The most important issue in management success, however, is being a person that others want to follow. Every action you take during your career in an organization helps determine whether people will one day want to follow you. Without followers, you cannot lead and manage.
Seven Key Management Skills
A successful manager, one whom others want to follow:- Builds effective and responsive interpersonal relationships. Reporting staff members, colleagues and executives respect his or her ability to demonstrate caring, collaboration, respect, trust, and attentiveness.
They depend on this manager to treat colleagues with dignity and respect, to keep his word, display dependability and character under even the most challenging occurances.
- Communicates effectively in person, print and email. Listening and two-way feedback characterize his or her interaction with others. The manager is also open to receiving feedback from colleagues and reporting staff. He avoids a defensive response and is willing to change his behavior when the feedback is on target.
- Builds the team
and enables other staff to collaborate more effectively with each
other. People feel they have become more - more effective, more
creative, more productive - in the presence of a team builder.
She is willing to sit down and problem solve when teamwork or team tasks are not on target and working effectively. She's able to let employees know directly and candidly when they are impeding the team's progress. - Understands the financial aspects
of the business and sets goals and measures and documents staff
progress and success. This allows the team to feel a sense of progress,
that they are reaching goals, and exceeding expectations.
People want to know how they are performing at work. Financial and other goals let them know. Good managers understand their role in this communication. - Knows how to create an environment in which people experience positive morale and recognition and employees are motivated to work hard for the success of the business. Understands that she is the most significant factor in whether employees are happy at work.
- Leads by example, sets the pace via her expectations and behavior. She provides recognition when others do the same. She walks her talk.
- Helps people grow and develop their skills and capabilities through education and on-the-job learning. Brings career pathing to employees so that they continue to grow and develop.
